Offshore Processing dot Com takes privacy very seriously and we are committed to protecting it. We have structured our websites so that, in general, you can visit without identifying yourself or revealing any personal information.
We have designed this Privacy Policy to explain how we handle personally identifiable information collected from merchants who register for services and submit information to us.
We collect information from our users via the following methods:
Registration
The company collects personally identifiable information on its users through the registration process (merchant account applications, affiliate program application, partners' program application and customer's purchase information) where the applicant is required to give some of the following contact information: company information, product information, technical information, credit card information, account executive name, telephone number, email address, address.Ordering
In order to complete an application form or a customer information request, the user is required to provide The company with the following information: name, mailing address, shipping address, email address, phone number and credit card information. This information is used to complete the account application process, to complete the customer's information request and to verify the validity of a request.Tracking
Users' Internet Protocol (IP) address is automatically received and collected when they visit some The company websites. The company also tracks information such as the domain name from which a user visits us, the pages a user requests, and the amount of time that a user spends on the site. From the IP address, The company can only determine the Internet Service Provider and the geographic location of user's point of connectivity. This information is used in the aggregate for statistical purposes.
Information Collected Through Tracking
The information that The Company collects is used in the aggregate to obtain demographic information about the entire The Company audience in order to improve service to its customers and merchants, to perform statistical analysis of the collective characteristics and behavior of its users. From this information, The Company can measure overall patron demographics and interests regarding specific areas of the The Company domain and to analyze how and where to apply its resources. The Company also uses the collected aggregate data to inform its sponsors of the number of visitors who have seen and "clicked" on their advertisements. Cookies are used to determine what particular content (e.g. advertising) users view, how long they view it, which content or sites that users link to, and which services members and visitors tend to use.Information Collected Through Registration
Merchants' personal information is used to set up the merchant's account, to send the merchants updates, or changes to The Company services. The Company uses credit card information to fulfill the merchant account application process. Customers' personal and payment information is used to confirm the customer's identity and to provide information concerning the customer's online order. All queries are initiated by the customer, through his/her entering of personally identifiable data on www.offshoreprocessing.com; serving as a customer service site.
Financial Institutions
The Company credit card transactions are handled by third-party financial institutions that receive the credit card number and other personal information in order to verify the validity of the credit card numbers and process the transactions.Law Enforcement Investigations
The Company may be required to disclose personal information when required by law wherein it believes that such disclosure is necessary to comply with legal proceedings. The Company responds to subpoenas, warrants, or other court orders regarding information that is contained within our access logs concerning any merchant, user, customer or visitor. The Company reserves the right to release information concerning any user who is believed to be in violation of contract, regulations, laws or guidelines, even without a subpoena, warrant, or other court order. The Company cooperates with law enforcement agencies in identifying those who use its services for illegal activities. The Company also reserves the right to report any deemed illegal activity by its users to law enforcement agencies.Clients
In the event of an inquiry or a dispute by a customer, The Company releases to customers information about the merchant, such as Customer Service Phone Line (if provided by the merchant), merchant's administrative contact information, and merchant's website.Third Party
The Company discloses information only to third parties who are business partners that provide intrinsic services (i.e. credit card companies) and who are required to treat the information with the same degree of care. Please note that The Company' website links to a wide variety of other websites, and The Company is not accountable for their privacy policies or how they treat information about their users. Please note that The Company does not control the acts of its users, merchants, suppliers, etc. All users should be aware that, when they disclose personal information to third parties on or off the The Company websites, the information may be collected and used to send that user unsolicited email. In the event that a customer encounters a The Company merchant who is improperly collecting or using personal information, please contact The Company immediately.
The Company uses commercially reasonable precautions, such as security software, physical security features and strict policy guidelines to safeguard the privacy of its users' personal information; it is also committed to constantly improving its security measures as new technology is made available. The Company works diligently to protect the safety of customers' online purchases and merchants' sensitive information by using authentication technology (certificates) and encryption technology (SSL). Our secure server software encrypts all personal information, including credit card information and/or social security number, which is transmitted over the Internet to and from The Company websites..
If you would like to view the information The Company has collected about you, correct your information or opt not to consent to certain uses of your personal information, please contact your assigned account executive, who will assist you in this process. If you have questions or suggestions, we can be reached at:
Transacciones Agiles S.A.
Oficentro Ejecutivo La Sabana
Edificio 6, Piso 1
San José, Costa Rica
Attn: Privacy Officer
This Statement is subject to change as The Company enhances its services and products, as well as being amended to maintain compliance with the applicable laws and regulations. Users who have a contract with The Company will be notified of any changes and other users will be notified prior to collecting such information, as well as of changes to any other part of the business that The Company deems appropriate for disclosure.
If The Company intends to use personal information in a manner other than is stated at the time of collection, users will be notified and given the opportunity to consent to such a use.
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